I am very experienced with complex problem solving—while working at the University of Wisconsin Whitewater help desk I had to think critically through the many challenges clients faced. I handled many phone calls and in person clients and I had to be able to communicate with multiple clients at once. I became adept at multitasking. I communicated with customers over the phone and created tickets learning how to keep organized as I multitasked. I have a bachelor in computer science from UW-Whitewater and have been in a team environment throughout my college career. I took software engineering courses using agile development to build applications in Java and am very comfortable with it.